Glow Metering
  1. Navigating Glow Monitor
Glow Metering
  • Glow Metering
    • Meter Installation
    • Meter Commissioning
    • Glow Monitor
      • Navigating Glow Monitor
        • Dashboard
        • Bridges
        • Sites
        • Account & Profile
    • API Documentation
      • Authentication
        • Obtain Access Token
      • Bridge Management
        • Retrieve Bridge List
      • Data Retrieval
        • Retrieve Regular (Billable) Data
        • Retrieve Irregular Readings
  1. Navigating Glow Monitor

Dashboard

The dashboard provides a quick overview of the network and commissioning status of your bridges and meters, including any with missing data.
Below is a guide to the four different sections and how to interpret them.

Status Overview#

The top section of the dashboard gives you a snapshot of your bridges' status.
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The cards that can be displayed in this section are:
Offline: number of bridges assigned that are not currently connected to the network. It includes bridges that have not yet been installed or powered up.
No Energy Data > 24hrs: number of fully commissioned bridges that have been missing billable data for 24 hours or more.
No Energy Data > 1hr: number of fully commissioned bridges that have been missing half-hourly data for one hour or more.
Unknown Firmware: This card highlights bridges that might require a firmware update.
ID Mismatch: number of bridges with commissioning errors.

Connectivity#

Provides an overview of connectivity status and understanding if there are connectivity issues per meter and/or bridge type.
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Commissioning Overview#

This section provides information about the commissioning status of your online bridges.
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The cards in this section are:
ID Mismatch: This shows the number of bridges where the Site ID reported by the device does not match the one expected by Glow Monitoring.
Unassigned: This indicates the number of bridges that have not been labelled or assigned to a site.
Billable data will not be transmitted for bridges in these states.
Refer to Meter Commissioning for instructions on how to resolve these errors.
Commissioned: number of bridges that are properly labelled and with available billable data.

Mobile Data Usage#

Provides visibility on mobile data usage to help identify devices with unusually high data consumption.
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The cards in this section are:
Meter Type Data Usage: Total monthly data usage aggregated by bridge type.
Mobile Data Overview: Summary of your bridges, including:
Number of bridges with missing mobile information (ICCID).
Number of bridges exceeding the current month's data limit (set to 4.0 MB/month).
Number of bridges with low remaining data. Each bridge comes with 500 MB of data available for at most 10 years.
Unusually high data usage may be related to firmware updates.
Modified at 2025-10-09 15:51:44
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